Social Media in a safer Europe: expectations and outlook in the next years
Social media refer to internet based applications such as, for instance, social networks,
blogs, multimedia contentsharing sites and wikis.
Progressive use of Social Media in Emergencies
1st phase: Initially, when an emergency occurred, social media were used by
- to communicate with their family and friends (need of connectivity);
- to search for further information (reduction of uncertainty).
2nd phase: Later, emergency responders started using social media, as an
additional communication channel, because information sharing and communication
are fundamental in emergency management.